badshah's Privacy Policy

1. Introduction and Scope

badshah places the highest importance on its users' privacy. This privacy policy explains what information is collected when you use the badshah website or mobile application, why it is collected, how it is used, and how it is kept secure.

This policy applies to all registered members of the badshah platform as well as general visitors. Our Terms and Conditions also contain important provisions relating to the use of information, which complement this policy.

If this policy changes, the update will be published on the site and registered members will be notified by email. Continued use of the site after any change will be considered acceptance of the new policy.

2. Information We Collect

badshah collects various types of information. This can broadly be divided into two categories: information provided directly by you, and technical information collected automatically.

2.1 Information You Provide Directly

Information you provide yourself during account registration, deposit or when contacting us includes:

• Full name and date of birth
• Mobile number and email address
• Payment information related to bKash, Nagad or Rocket (for transaction verification)
• Documents submitted for identity verification (copy of National ID card or passport)
• Messages sent to the support team via live chat or email

2.2 Automatically Collected Information

Information collected automatically when you use the site or app:

• IP address and device type
• Browser version and operating system
• Time of access, page visit history and session duration
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information about you from payment processors or identity verification service providers. This information is used solely for account security and transaction verification.

3. Purpose of Using Information

Collected information is used for the following purposes:

• Creating, managing and verifying accounts
• Processing deposit and withdrawal transactions
• Keeping records of game history and bonus application
• Detecting fraud and ensuring account security
• Providing 24/7 live chat and email support
• Improving site performance and reviewing user experience
• Sending relevant promotional messages (with your consent)

badshah never sells your personal information to third parties or directly transfers it for marketing purposes.

4. Information Sharing and Disclosure

In certain circumstances badshah may share limited information with third parties. These circumstances are:

4.1 Service Providers

Payment processors (bKash, Nagad, Rocket), game software providers and technical infrastructure operators will receive the minimum information needed for their specific tasks. Confidentiality agreements are in place with these partners.

4.2 Legal Obligations

badshah is required to comply when disclosure of information is legally necessary in response to a court order or a valid government request.

4.3 Platform Security

Information necessary to prevent fraud, money laundering or other illegal activity may be shared with relevant investigative authorities.

5. Cookie Policy

The badshah website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve the site's functionality and your experience.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions, account security and core site functions.
• Functional Cookies: Used to remember language preferences and session settings.
• Analytics Cookies: Used to understand how the site is used — they do not identify you directly.

You can manage cookies from your browser settings. However, disabling essential cookies may cause issues with logging into your account and using certain features.

6. Data Security Measures

badshah uses industry-standard technology to protect your information. Notable measures include:

• SSL (Secure Sockets Layer) encryption — all connections to the website and app are secured
• Sensitive information (passwords, payment details) stored in encrypted form
• Access control — only authorised staff can access specific information
• Regular security reviews and vulnerability testing
• Automatic alerts for suspicious logins or unusual activity

However, complete security on the internet cannot be guaranteed. You are therefore requested to responsibly keep your password confidential and immediately notify our support team if you notice anything suspicious.

7. Data Retention Period

Your information will be retained for as long as your account is active. Even after an account is closed, information required for legal obligations, financial transaction records and dispute resolution may be retained for a specified period.

Information that is no longer needed beyond legal obligations is securely deleted.

8. User Rights

badshah grants you the following rights:

8.1 Right to Access Information

You can find out at any time what information badshah holds about you. A response will be provided within a set timeframe upon request by email.

8.2 Right to Correct Information

If any of your stored information is incorrect, you can request a correction. You also have the option to update some information directly from account settings.

8.3 Right to Opt Out of Promotional Communications

If you do not wish to receive promotional messages from badshah, click the unsubscribe link at the bottom of any message or let us know via live chat. This does not apply to messages related to your account management and security.

8.4 Right to Close Account

You may request to close your account at any time. The Responsible Gaming section also offers options to take a self-imposed break or permanently exclude yourself. After account closure, all personal information will be deleted except where legally required.

9. Protection of Minors

badshah strictly follows a 21+ age policy. Information about anyone under 21 is not knowingly collected or stored. Age is verified during account verification. If we become aware of an account belonging to a minor, it will be closed immediately and the associated information will be deleted.

10. International Data Transfers

badshah is an international platform, so your information may be stored on servers outside Bangladesh. In such cases, it is ensured that the receiving party also maintains appropriate privacy standards.

11. Changes to This Policy

badshah may update this privacy policy when needed. If there are any significant changes, the "Last Updated" date at the top of the page will change and registered members will be sent a brief notification by email.

For more details about this policy, you will find answers to relevant questions in our FAQ section.

12. Contact

If you have any questions about this privacy policy or wish to make a request regarding your information, please contact us:

• 24/7 Live Chat — click the chat icon at the bottom right corner of the site
• Email: [email protected]

The support team responds effectively in both Bengali and English.